Frequently Asked Questions
Getting Started at UCode
What does a UCode Membership Cost?
A UCode Membership is FREE. You create one simply by signing up. You will receive your log-in details by email and SMS.
Do I need a credit card to sign up?
No. It is not required.
We offer a 30 day money back guarantee
No questions asked. Just email us and we will refund your purchase. We know you will come back.
Can I take a Trial Class?
We prefer you just join a class and try us out for a couple of weeks. That is why we have a 30 day No Questions Asked refund policy.
How do Points work?
Every class has a point value that will be deducted from your balance of points when you reserve a class. Take as many or as few classes each month as you want. Personalize the schedule to your student’s needs.
Why Points? Seems more complicated.
No Contract. No missed classes. No Need to Pause or Cancel. And it allows us more instructional options like offering individual 1:1 instruction.
Can I Redeem My Points if Not Used?
Points are good for 1 year and can be extended or transferred, but not redeemed if not used. They can be used for any UCode program.